We respond 14 hours per day, 7-days a week. There is no priorisation for favourite customers, everyone will get an initial response equally.
Please use just 1 of these methods to contact us, sending multiple messages over different mediums slows down our support team and is discouraged:
Discord Server: Join our active Discord community chat.
Community Announcements: Join our Telegram Community
Live Chat: Use the Intercom chat widget
Email or Legal inquiries: [email protected]